Please pay on time! 


term and payment rules

  • Once you complete the initially agreed period of service, you may cancel, effective the last day of the month after you notify us in writing.

  • After one year, early termination is permitted with payment of $50 plus any received installation discount amount, pro-rated on a yearly basis.

  • Your first partial month, if any, is pro-rated on a daily basis. After that, all of your billing is based on whole calendar months.

  • You will receive billing statements 10 days prior to the due date. Monthly payments are due by the 1st of the month (in advance of service).

  • We assess a $5 reminder fee to any account that is past due on the 21st of the service month.

  • We deactivate accounts that are still past due on the 21st of the next month and assess a $29 fee.

  • Avoid these fees! Please pay on time. Better yet—use our automatic monthly credit card or e-check service.