Seasonal/Temporary Hold plan 

 

sensible

Are you out of town part of the year? Wouldn’t you like to have True Broadband℠ and Crystal Voice℠ while you’re here without the burden of paying the full rate, when you’re not? Whether you’re a winter resident, a snowbird, or just taking an extended trip, our solution is just a phone call away. 

When it’s time for you to go, simply unplug the equipment and call us toll-free at 888-K-FIBER-7 (888-534-2377). Tell us you how long you want us to place your service(s) on hold. We'll charge a one-time Hold fee based on your expected time away (you will need to cover your monthly equipment rent and K/FiberPhone payments, as well). We’ll leave our equipment in place, awaiting your return. When you come back, plug in the equipment and call us for free reconnection.

There’s no need for re-installation and not even a need for a technician to visit—we'll take care of it remotely. Now, you can leave town and know that, whenever you return, restoring your service will be hassle-free. And best of all, you save money! 

K/FiberNet Advanced Hold

just $ 19 per month payable in advance

K/FiberNet Hold

just $ 24 per month optionally payable upon reconnection

K/FiberPhone Advanced Hold

just $ 9 per month to preserve phone number, only payable in advance

Reconnection

no charge

  • Minimum of two months per hold period

  • Maximum of six months per consecutive twelve months

  • Service agreement terms extended by the number of months in Seasonal/Hold status

  • consult our legal pages—especially the Payment terms page